Privacy Policy
1. Introduction
At Unique Support Centre, we are committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our website or services, you consent to the practices described in this policy.
2. Information We Collect
We may collect personal information that you provide to us directly, such as your name, contact information, NDIS details, and any other information you provide when you interact with us through our website, phone, email, or in person.
We may also collect information automatically when you visit our website, such as your IP address, browser type, device information, and pages you visit. We may use cookies and similar technologies to collect this information.
3. How We Use Your Information
We may use your personal information to:
- Provide and manage our services to you
- Communicate with you about your care plan and appointments
- Respond to your inquiries and requests
- Improve our website and services
- Comply with legal and regulatory obligations
4. Disclosure of Your Information
We may disclose your personal information to:
- Our staff and service providers who need access to your information to provide services to you
- Third parties with your consent
- Government agencies or other authorized bodies as required by law
We will not sell or rent your personal information to third parties for marketing purposes.
5. Security of Your Information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access and correct your personal information
- Request that we delete your personal information
- Object to the processing of your personal information
- Withdraw your consent to the processing of your personal information
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: Info@uniquesupport.au
- Phone: 0434 871 875
Please note: It is crucial to consult with a legal professional to ensure your privacy policy adheres to all applicable laws and regulations, particularly the GDPR if you have visitors or clients from the European Union.